Returns & Exchanges

At Something Went Wrong, we believe your shopping experience should be error-free even when the product isn't. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, a prepaid shipping label will be sent to your email; simply print it out and attach it securely to your original packaging.

3

Drop Off Package

Take your package to any authorized shipping location or schedule a pickup to send the items back to our processing center.

4

Receive Refund

After we inspect the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing